Important information regarding Stop Payment Requests entered in Digital Banking

Prior to placing the stop payment order, you MUST verify that the check you are stopping payment on has not cleared. 

Your account will be debited $30.00 for each Stop Payment Order.

You can only place Stop Payment Orders on SINGLE CHECKS through our Digital Banking system. To place a Stop Payment Order on an Automatic Debit or if you have misplaced a series of checks, you must visit your local Branch. In order for the Stop Payment request to be honored, you must enter the exact amount of the check and the exact check number. 

If you receive an error message stating the Stop Payment has failed, please contact Digital Banking at 504-544-5574 for additional instruction.

ITEM DESCRIPTION: Because of the large volume of items we process, we do not visually inspect each item. We use a computer system that allows us different methods of searching an item. Therefore, the item description(s) you give us must be EXACT or our computer system will not be able to identify the item, and this stop-payment order will not be effective.

You and we will abide by the rules and regulations (as established by the Uniform Commercial Code or other law) governing Stop Payment Orders. To be effective, we must receive the Stop Payment Order in time to give us a reasonable opportunity to act on it, and before our stop-payment cutoff time.

Stop Payment Orders are effective for 6 months after the date received and will automatically expire after that period unless renewed in writing. You must re-enter the Stop Payment Order through Digital Banking or visit your local Branch to renew your Stop Payment Order.

07/20/2021